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Outlander PHEV 19MY

Outlander PHEV Frequently Asked Questions

The Outlander PHEV is a brand-new concept and as such there is a lot of new information. Below you can find our PHEV FAQ which we will be adding to as more information comes along.

Q: What is a Plug-in Hybrid Electric Vehicle?

The Outlander PHEV is a technologically advanced series parallel hybrid which is a vehicle that can use either an electric motor or an internal combustion engine (ICE) to power the wheels. The ICE can also provide additional power to the electric motor when additional acceleration is required, for example, when tackling steep hills.

The electric motor can be charged by plugging the vehicle into mains electricity and on a full charge the Outlander PHEV can travel up to 28 miles* in pure Electric Vehicle (EV) mode. Once the battery power has been used the ICE takes over, so there is no need for the driver to be concerned about how much charge is left in the battery.

Driving and equipment

Q: Is the performance of the vehicle compromised?

No, in fact the vehicle is quicker to 62mph than the Outlander Petrol 2.0L Auto due to the combined power output from the Electric Motor and Internal Combustion Engine. The 4 Wheel Drive ability is not compromised as the combination of the twin-motor 4WD system and Mitsubishi’s existing technology allows for an enhanced off road performance.

Q: Can I drive the Outlander PHEV off road?

Yes, the twin-motor 4WD system and Mitsubishi’s proven Super All Wheel Control system provide the vehicle with superb off road ability.

Q: How is the 139mpg calculated?

The Outlander PHEV was tested under the Worldwide Harmonised Light Vehicle Test Procedure (WLTP), a mandatory requirement for all new vehicles launched in the UK. This test is conducted on a ‘rolling road’ under laboratory conditions, following a defined cycle of accelerations, gear changes, steady speeds, decelerations and idling. We, as with all car manufacturers, are obliged to quote the official test figures to customers in vehicle literature, brochures and websites.

Q: What MPG am I likely to achieve if my driving is mainly on the motorway?

The Outlander PHEV can travel a distance of up to 28 miles in pure EV mode. Depending on how economically the car is driven this EV range can fluctuate, however, driven at its most economical it can reach this full range.

Part of this journey could be done in pure EV mode if the batteries are charged each night. When the battery charge has been used the petrol engine would then take over and the rest of the journey would be carried out by using the engine.

Throughout the industry there is difficulty in calculating the MPG for Plug In Hybrid Electric vehicles, however, over a week in the Outlander PHEV up to 162.5 miles could be travelled (based on weekday driving) in Pure EV mode. It costs approximately £1 to charge the vehicle fully so depending on your current vehicle’s mpg this could save you a considerable amount in fuel.

For more information on fuel savings visit the Fuel Savings Calculator

Q: Can I tow with the Outlander PHEV?

Fully competitive with comparable vehicles the Outlander PHEV has a towing capacity of 1,500kg (braked), about the weight of a medium caravan.

Q: What is regenerative braking?

During deceleration (braking or coasting), the front and rear electric motors function as generators so that electricity can be generated and fed back into the main battery pack. The Regenerative Braking mode can be controlled by the paddles on the steering wheel in order to adjust how much power is restored into the battery.

For more information on regenerative braking visit the PHEV Overview page

Q: What are the different drive modes and how do I know which drive mode to be in, for example if I am towing?

The different modes are Pure EV, Series Hybrid and Parallel Hybrid. Pure EV mode powers the wheels directly from the Electric Motor and the vehicle can be driven at speeds of up to 83mph. Series Hybrid mode activates when the battery charge is low or when more power is required for accelerating quickly. In this mode the engine runs to charge the battery, which provides power to the wheels. In Parallel Hybrid mode the engine drives the wheels directly, which activates when the battery is empty or the car is driven above 83mph.

The PHEV will automatically select the most optimum drive mode for comfortable driving while providing superior fuel efficiency.

Q: Has the PHEV got a spare wheel?

There is no spare wheel in the Outlander PHEV, however, an inflation kit is provided with the vehicle. This is to maximise packaging efficiency for the battery, interior space, fuel economy and weight minimisation. The Mitsubishi Assistance Package has been designed to assist with breakdowns, including punctures or valve leaks. For more information please visit:

Q: Is it a hazard to pedestrians to drive the vehicle in built up areas?

The Outlander PHEV has been fitted with an Acoustic Vehicle Alerting System (AVAS) which activates when the vehicle is being driven in EV mode at less than 22mph. This is an audible warning sound to alert pedestrians of the vehicle’s presence.

Q: When does the engine operate?

The engine operates under any scenario where the EV system requires additional support. It can be used in order to provide power to the battery, which then drives the wheels (Series Hybrid mode) or to power the wheels directly when the battery is empty (Parallel Hybrid mode).

For more information on the different driving modes please vist the PHEV Overview page

Q: In the event of an accident is there any danger of electrocution?

No, the PHEV is fitted with a circuit breaker that cuts all power from the drive battery in the event of the vehicle detecting a serious collision. Power is cut from the battery if the Supplemental Restraint System (SRS) deploys, therefore, averting any danger of electrocution.

Q: Is my PHEV exempt from the London Congestion Charge?

With CO2 emissions of just 40g/km* the Outlander PHEV is exempt from the London Congestion Charge. However, you do need to register for exemption and there is a £10 fee for this. Go to the following web address for more details about how to do this.

Q: Where can I find the remote app for my smartphone?

The free app can be downloaded for the following devices:



Battery and charging

Q: Where can I charge my Outlander PHEV?

There are thousands of public electric vehicle charging points across the UK. Use our EV charging point locator to find compatible charging points near you.

Q: Why is the EV range showing less than 28 miles when my battery is fully charged?

Many customers assume that when the range shown is less than 28 miles it is indicating their battery is not charging to full capacity. This is NOT the case; it is an indicator of the ‘potential’ EV range for their next journey.

The EV range, displayed following a charge, is calculated from data the car automatically collates during the previous journey and therefore takes into account how the vehicle was driven during this journey. It also takes account of the ambient temperature and the use of any items that place additional demand on the engine, such as heating, air conditioning, lighting and whether Eco Mode is selected etc.

Q:When I bought my car in the Summer or Autumn I was getting more miles per battery charge than now. Why is this?

Lithium-ion batteries are most efficient in warmer ambient temperatures and therefore there is a natural drop in efficiency during the winter months. Additionally, the increased use of heating and lights in colder and shorter Winter days can impact on the battery, and therefore the driving range.

Q: Can I charge the vehicle from a standard domestic power supply?

Yes, however, we recommend any circuit considered for EV charging to be a dedicated circuit and to be checked by a qualified electrician. Alternatively, a dedicated charging point can be purchased from a number of companies who provide this service.

Q: Can I charge the vehicle in the rain?

Yes, all connections are fully sealed and tested to comply with safety standards. Care should be taken when connecting the car to a power source to ensure that there are no open connections and the car should not be charged when the mains power outlet is exposed to rain.

Q: What options do I have for charging the vehicle?

The vehicle is fitted with a type 1 (J1772) charge port for A/C charging and a CHAdeMO port for rapid D/C charging. The type 1 charge port can be used with a mode 2 charge cable which can be connected to a standard power supply socket. A dedicated EV home charging point will use a mode 3 charge cable and the standard installation by ChargeMaster will have this tethered to the charging point. A Mode 3 charge cable can also be used at a dedicated EV charge point, for example, a public charge point, and this can be purchased from any Mitsubishi dealership.

Q: Is a charging cable included with the vehicle?

Yes, the Mode 2 charging cable is included with the vehicle. It is very important that the control box attached to this cable is not left hanging from the plug – this can damage the cable and/or the control box. There is a loop on top of the control box that can be used to support its weight safely.

Q: Can I use an extension lead when charging my vehicle?

Extension cables and multi-plug adapters must not be used for charging Outlander PHEV.

Q: How long will it take to charge the vehicle?

Using a standard 13A domestic socket will take approximately 5 hours for a full charge. By using a dedicated EV charging point that supplies 16A a full charge will take approximately 3.5 hours. A rapid charging point will charge the vehicle in 25 minutes, to a maximum capacity of 80%.

Q: How much will it cost to charge the vehicle on my dedicated 16amp power supply?

The actual cost depends on the energy supplier’s tariff. However, based on a standard tariff the Outlander PHEV can cost between £1 and £1.20 for a full charge. Economy 7 tariffs can be considerably cheaper than this during the night and if the vehicle’s charging timer is used in the cheaper rate hours this can reduce the charging cost significantly.

Q: Can I charge my vehicle using a 32 amp charging unit?

The vehicle can be plugged into a 32 amp charging unit, however, will charge at the 16 amp rate.

Q: Will rapid charging damage the battery?

Repeatedly performing only rapid charging may reduce the battery capacity. In day to day use normal charging is recommended. To maintain the capacity of the drive battery the vehicle should be charged using normal charging every two weeks and repeat charging near the full charge level should not be repeated.

General questions

Q: What are the savings on Benefit In Kind tax?

Company car drivers choosing the Outlander PHEV will pay considerably less tax as BIK compared to conventionally powered SUV owners.

Not only will Outlander PHEV company car drivers be receiving a boost to their pay cheque but they’ll be benefiting from a more economical driving experience, zero Vehicle Excise Duty and if they’re making a commute of less than 30 miles they’ll be able to make their journey to and from work for just pennies.

Q: What are the differences in the Outlander PHEV models?

For a full list of specifications please refer to the: Outlander spec page.

Q: What insurance group is the PHEV in?

The insurance groups for the Outlander PHEV can be seen below:

GX3h - Group 24E

GX3h+ - Group 25E

4h - Group 25E

4hs - Group 22E

5h - Group 27E

5hs - Group 24E

GX3h 4Work - Group 12E

GX3h+ 4Work - Group 12E

Please note the insurances bands above are not for the 2019 Outlander PHEV. These figures will be added in due course.

Q: How do I get the most out of my PHEV?

Higher speeds, frequent braking and running the engine in ‘idle’ will reduce EV driving range so it is best to drive gently and use regenerative braking to help charge the battery.

Using ECO Mode regulates acceleration and reduces air conditioning output and can help increase the EV driving range of the vehicle. However, if you accelerate hard, more fuel or battery will be used and this could counter the potential benefits of the ECO function.

Check tyre pressure at regular intervals as low pressure can increase road resistance and fuel consumption.

When replacing tyres, always use tyres of the same brand, tread pattern, size and speed rating. If the vehicle detects a tyre of a different rolling radius (however slight) it will indicate that an EV service is required.

Q: The engine comes on automatically when I start up the vehicle, even though the battery is fully charged. Why?

Even if the battery is full, the engine may start under the following conditions.

  • EV system is hot or cold
  • While the heater or defroster is on
  • To prevent damage to the engine caused by fuel deterioration, the engine comes on to consume fuel if no more than 15 litres of petrol have been added to the fuel tank in three straight months. The engine will continue turning on automatically while driving (in Hybrid Vehicle mode) until the fuel tank is filled with at least 15 litres of petrol.

*Official WLTP EU MPG test figure shown as a guide for comparative purposes and is based on the vehicle being charged from mains electricity. This may not reflect real driving results. Up to 28 mile EV range achieved with full battery charge. Actual range will vary depending on driving style and road conditions. Outlander PHEV range fuel consumption in mpg (ltrs/100km): Full Battery Charge: no fuel used, Depleted Battery Charge: 50.4mpg (5.6), Weighted Average: 139mpg (1.8), CO2 emissions: 40.3 g/km.

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