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Our Dealer Rating System

Our ratings are based on satisfaction surveys completed by real customers who we contact after their visit to one of our dealerships. Customers are asked a range of questions.

The star rating system is based on customers answering the question: "Would you recommend the dealer to family and friends?" Dealers must have had at least ten responses to their survey to achieve a star rating.

What Our Star Ratings Mean:

  • 5 Stars - 95%-100% of customers would recommend this dealership
  • 4.5 Stars - 85%-94% of customers would recommend this dealership
  • 4 Stars - 75%-84% of customers would recommend this dealership
  • 3.5 Stars - 65%-74% of customers would recommend this dealership
  • 3 Stars - 55%-64% of customers would recommend this dealership
  • 2.5 Stars - 45%-54% of customers would recommend this dealership
  • 2 Stars - 35%-44% of customers would recommend this dealership
  • 1.5 Stars - 25%-34% of customers would recommend this dealership
  • 1 Stars - 15%-24% of customers would recommend this dealership
  • 0.5 Stars - 5%-14% of customers would recommend this dealership
  • 0 Stars - 0%-4% of customers would recommend this dealership