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Mitsubishi
Frequently Asked Questions

Our FAQs should provide you with all the relevant answers to your questions. If for any reason you cannot find the answer you are looking for, please speak to your local dealer or contact us via our enquiry form.

Enquiry Form Dealer Locator

Please select one of the categories below to view our frequently asked questions. Click on the available questions to view the answers.

Vehicle Safety Checks

What's included in a multi-point vehicle health check?
How much does a multi-point vehicle health check cost?
What can I do during summer to stay safe?
How long does the Winter Safety Check take?
Why do I need to have a Winter Safety Check?
Do I need to book my Winter Safety Check in advance?
Will a vehicle health or safety check guarantee my vehicle not to breakdown?
What else could I do during the winter to stay safe?

Winter Tyres

Can I get winter tyres from my local Mitsubishi Dealership?
When do I need winter tyres?
Why do I need winter tyres?
How much do winter tyres cost?
Can I use winter tyres all year round?
I thought winter tyres were only for when it snows?
Do I have to drive slower with winter tyres?
What is the UK Legislation around winter tyres?
My Mitsubishi is a 4x4 do I still need winter tyres?
Do I need to notify my insurance company about fitting winter tyres?

Ownership

How do I update my ownership details?
What do I do with my Mitsubishi vehicle at the end of it's life? Who will recycle it?
How do I obtain a quote for Motor Insurance?
What warranty does my Mitsubishi vehicle have?
Can I extend my vehicle’s manufacturer warranty when it expires?
What vehicles are available on the Motability scheme?
How do I obtain a Certificate of Conformity?
I have lost my handbook. Where can I get a replacement?
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?
How do I check if my vehicle is affected by a safety related recall?
How do I contact Mitsubishi Motors in the UK?
How do I stop receiving mailings from Mitsubishi?

Roadside Assistance

What do I do if my vehicle is involved in an accident?
Do I get breakdown assistance with my vehicle’s warranty?

Warranty

Do I get breakdown assistance with my vehicle’s warranty?
What warranty does my Mitsubishi vehicle have?
Where can I find the terms and conditions of my vehicle’s warranty?
Can I extend my vehicle’s manufacturer warranty when it expires?
Will my warranty be affected if I have my vehicle serviced at a non-Mitsubishi dealership?
How do I make a warranty claim?

Recalls

How do I check if my vehicle is affected by a safety related recall?
What should I do if I receive a safety related recall notification?
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?

Technical

Can I use Bio-diesel?
Can I use Bio-Ethanol?
I require technical information where can I get it from?
Where can I find out information on setting up my Satellite Navigation?
How can I update my Satellite Navigation system with the latest map data?

Parts & Accessories

Where can I order Mitsubishi parts from?
How do I obtain a replacement key for my Mitsubishi?
How do I find the price of a part?
Which child seats does Mitsubishi Motors approve for use in its vehicles?

Service

I have lost my handbook. Where can I get a replacement?
What are the Service intervals for my Mitsubishi vehicle?
How do I locate my nearest Mitsubishi dealership?
Where can I order replacement parts from?

Imported/Exported

How do I obtain a Certificate of Conformity?
I would like to purchase a Mitsubishi vehicle to export how do I go about this?
How do I obtain a British National Type Approval Certificate?
How do I obtain confirmation of the date of manufacture for a vehicle?