Mitsubishi FAQ's

Our FAQ area should provide you with all the relevant answers to your questions. If for any reason you cannot find your answer then please contact us via our enquiry form.

Please click on the category to see frequently asked questions about the topic and then click the available question to see the answers.

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Top 10 Frequently Asked Questions

Can I extend my vehicle’s manufacturer warranty when it expires?
How do I check if my vehicle is affected by a safety related recall?
How do I obtain a Certificate of Conformity?
How do I locate my nearest Mitsubishi dealership?
What should I do if I receive a safety related recall notification?
I require technical information where can I get it from?
How do I obtain a replacement key for my Mitsubishi?
Can I order Mitsubishi parts online?
How do I find the price of a part?
I have lost my handbook. Where can I get a replacement?

Winter Safety Check FAQ

How long does the Winter Safety Check take?
Why do I need to have a Winter Safety Check?
How much does the Winter Safety Check cost?
Do I need to book my Winter Safety Check in advance?
Will the Winter Safety Check guarantee my vehicle not to breakdown?
What else could I do during the winter to stay safe?

Winter Tyres FAQ

Can I get winter tyres from my local Mitsubishi Dealership?
When do I need winter tyres?
Why do I need winter tyres?
How much do winter tyres cost?
Can I use winter tyres all year round?
I thought winter tyres were only for when it snows?
Do I have to drive slower with winter tyres?
What is the UK Legislation around winter tyres?
My Mitsubishi is a 4x4 do I still need winter tyres?
Do I need to notify my insurance company about fitting winter tyres?

Ownership

Can I use Bio-diesel?
Can I extend my vehicle’s manufacturer warranty when it expires?
How do I check if my vehicle is affected by a safety related recall?
How do I obtain a Certificate of Conformity?
How do I locate my nearest Mitsubishi dealership?
I have lost my handbook. Where can I get a replacement?
Can I use Bio-Ethanol?
What do I do with my Mitsubishi vehicle at the end of it's life? Who will recycle it?
How do I obtain a quote for Mitsubishi Insurance?
What warranty does my Mitsubishi vehicle have?
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?
How do I update my ownership details?
How can I update my Satellite Navigation system with the latest map data?

Roadside Assistance

What do I do if my vehicle is involved in an accident?
Do I get breakdown assistance with my vehicle’s warranty?

Warranty

Can I use Bio-diesel?
Can I extend my vehicle’s manufacturer warranty when it expires?
How do I check if my vehicle is affected by a safety related recall?
How do I locate my nearest Mitsubishi dealership?
Can I use Bio-Ethanol?
Do I get breakdown assistance with my vehicle’s warranty?
What warranty does my Mitsubishi vehicle have?
Where can I find the terms and conditions of my vehicle’s warranty?
If I have my vehicle serviced at a non-Mitsubishi dealership will it affect my warranty
How do I make a warranty claim?

Recalls

How do I check if my vehicle is affected by a safety related recall?
How do I locate my nearest Mitsubishi dealership?
What should I do if I receive a safety related recall notification?
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?

Technical

Can I use Bio-diesel?
How do I locate my nearest Mitsubishi dealership?
Can I use Bio-Ethanol?
I require technical information where can I get it from?
How can I update my Satellite Navigation system with the latest map data?
Where can I find out information on setting up my Kenwood Satellite Navigation?
What plans do Mitsubishi have for the introduction of digital radio (DAB)?
What are the service intervals for my Mitsubishi vehicle?

Parts & Accessories

How do I locate my nearest Mitsubishi dealership?
Where can I order replacement parts from?
I have lost my handbook. Where can I get a replacement?
How can I update my Satellite Navigation system with the latest map data?
Where can I find out information on setting up my Kenwood Satellite Navigation?
How do I obtain a replacement key for my Mitsubishi?
Can I order Mitsubishi parts online?
How do I find the price of a part?

Maintenance

Can I use Bio-diesel?
How do I check if my vehicle is affected by a safety related recall?
How do I locate my nearest Mitsubishi dealership?
Where can I order replacement parts from?
I have lost my handbook. Where can I get a replacement?
Can I use Bio-Ethanol?

Service

How do I locate my nearest Mitsubishi dealership?
Where can I order replacement parts from?
I have lost my handbook. Where can I get a replacement?
What are the service intervals for my Mitsubishi vehicle?

Motability

How do I locate my nearest Mitsubishi dealership?
What vehicles are available on Motability?
What vehicles are available on the Motability scheme?

Imported/Exported

How do I obtain a Certificate of Conformity?
I would like to purchase a Mitsubishi vehicle to export how do I go about this?
How do I obtain a British National Type Approval Certificate?
How do I obtain confirmation of the date of manufacture for a vehicle?

Miscellaneous

Can I use Bio-diesel?
How do I obtain a Certificate of Conformity?
How do I locate my nearest Mitsubishi dealership?
Can I use Bio-Ethanol?
I have been contacted regarding a safety related recall but no longer own the vehicle. What should I do?
How do I update my ownership details?
How do I stop receiving mailings from Mitsubishi?

Child Seats

Which child seats does Mitsubishi Motors approve for use in its vehicles?